Learn from my life experience, and get my latest, up-to-the-minute advice.
We tend to talk when we're stressed. But talking too much prevents us from listening. Here's how to channel your anxiety into negotiation success.
You've worked with a client to define the project scope, but now there's pressure to cut your price. Here's how to keep the contract on your terms.
How do you handle it when you — and your emotions — are at the negotiating table? My approach helps creatives regain control in meetings.
What makes creatives so impactful is the very same trait that can hold us back in negotiations. Here's how to use your creativity to your benefit.
It can get confusing when logic and emotion collide at the negotiation table. Here's how turn your emotional response into a tool for better outcomes.
It might be tempting to lie a little when a salary negotiation gets tense. In my experience, I've never once seen a time when lying had a positive outcome.
What to do in that magic moment when they believe that you can help them.
This happens all the time. Here's how to deal with it.
To be successful, brand design programs for professional services firms require more internal consensus than do similar programs for other business structures.
Large partnerships can be particularly tricky clients for branding agencies. Here's a way to deal with partner issues.
