Blog

Essays on creative leadership,
culture, and the human side of work.

Published weekly, with an original illustration. Two series: Becoming and Advisory Notes.

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Business, Negotiation, Sales 5 minute read

Inspirational insights are the primary reason creatives are engaged. These tips will inspire your clients and set you apart from the competition.

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Worry-Plan-Action

Business, Sales, Virtuous Cycle 1 minute read

A lull in business at the holidays is common in many industries. Take advantage of that time with strategic planning so you can rebound even stronger.

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4-brand-steps

Business, Negotiation, Sales, Virtuous Cycle 2 minute read

Clients will only trust you when they believe that you are really focused on helping them. Earn their trust with these four steps.

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Nail-It

Bargaining, Business, Negotiation, Sales, Virtuous Cycle 5 minute read

What to do in that magic moment when they believe that you can help them.

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Bargaining, Business, Creative, Negotiation, Price Pressure, Sales 5 minute read

To be successful, brand design programs for professional services firms require more internal consensus than do similar programs for other business structures.

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Business, Creative, Sales 6 minute read

Raymond Loewy was right: If it looks better, it sells better.

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Negotiation, Sales, Virtuous Cycle 4 minute read

Joy, joy, joy, the gift of and inbound call, how it happens and what to do, beyond being over joyed.

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