Blog

Essays on creative leadership,
culture, and the human side of work.

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Becoming

These are personal essays about growing up as a fostered, then adopted child — and about what that does to a person over the course of a life and career. The passivity you develop to survive. The shame that shows up uninvited in elevators and conference rooms decades later. The moment you finally recognize the bully pattern, in a boss, in a father, in yourself.

The most-read piece opens with a meat cleaver. My wife, coming down the hall. Me, curled under the covers at thirty years old, having just been fired and not yet told her. It’s not a comfortable essay. But by the end, it explains — more directly than anything else I’ve written — why I understand what happens to people when they’re made to feel small at work, and why that understanding is the foundation of everything I do professionally.

These essays aren’t separate from my advisory work. They are the source of it.

Advisory Notes

These are essays about the emotional realities of creative professional life — the anxiety of leadership, the psychology of negotiation, the particular ways creative people get in their own way, and the particular ways organizations let them down.

One of the most-read pieces, “Why Creative Firms Break Differently,” argues that creative firms don’t fail from bad strategy — they unravel from the inside, through fatigue, misalignment, and a gradual loss of trust no one can quite name. That piece captures what all of these essays are reaching toward.

I write from four decades of experience inside creative firms, but I write the way I talk: directly, without jargon, with stories. Each piece includes one of my own illustrations. If you work in a creative firm and ever feel like the game is rigged against you, this series is for you.

Bargaining, Emotions, gender, Harassment, Male Privilege, Nail It Weekly 5 minute read

This story describes how sexual harassment plays out differently in the workplace depending on which gender is on the receiving end. These experiences showed me, again, how the power of male privilege shapes expectations and outcomes. It was the final stretch of what had been a long, competitive battle. One final dinner, with the prospective…

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Drawing of two people shaking hands

Bargaining, Business, Creative, Economy, Emotions, Fast Company, Nail It Weekly, Negotiation 5 minute read

When presenting freelance rates, remember to talk about the value you bring to the table. Your expertise came at a cost and it is part of your overhead.

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Bargaining, Fast Company, Price Pressure 6 minute read

Elliot’s biggest client, Monstrous, was rapidly expanding into the U.K. and Europe. Elliot had noticed accounting issues with them lately. Nothing huge, just some sloppiness — they’d misplaced a couple of invoices, and once they’d paid a single invoice twice. So he was glad to hear they were hiring a chief financial officer. He’d enjoyed…

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view into a meeting room window with people at a conference table

Bargaining, Business, Fast Company, Negotiation, Price Pressure 5 minute read

You’ve started the project but now the client wants to change the budget. Here’s how to proceed when you can’t back out or change the project direction.

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Bargaining, Negotiation 4 minute read

We tend to talk when we’re stressed. But talking too much prevents us from listening. Here’s how to channel your anxiety into negotiation success.

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Bargaining, Business, Creative, Negotiation, Price Pressure 6 minute read

You’ve worked with a client to define the project scope, but now there’s pressure to cut your price. Here’s how to keep the contract on your terms.

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Bargaining, Business, Creative, Negotiation 4 minute read

How do you handle it when you — and your emotions — are at the negotiating table? My approach helps creatives regain control in meetings.

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New essays, every week.
With an illustration.

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Also available on Substack.

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You never cease to amaze me with your willingness to make your life an open book — especially the more hurtful parts. And I'm amazed by the lessons you draw from all of it.

— Larry Coffman, Publisher
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Your writing has revealed some very intimate, powerful lessons. You are a source of inspiration both professionally and, increasingly, on a personal level.

— Rick Gore
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We can discuss the ugly, uncomfortable truths while always circling back to what matters: the people, the underdogs, the work we get to do, and the magical existence we get to share as creatives.

— Sarah Eskandarpour
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I loved your article about how clients' emotions affect briefs. It's a huge part of the creative industry and it's always good to see somebody so knowledgeable write about it.

— Vuk Bojovic, JKR Account Director, Singapore