Blog

Essays on creative leadership,
culture, and the human side of work.

Filter by series:

Becoming

These are personal essays about growing up as a fostered, then adopted child — and about what that does to a person over the course of a life and career. The passivity you develop to survive. The shame that shows up uninvited in elevators and conference rooms decades later. The moment you finally recognize the bully pattern, in a boss, in a father, in yourself.

The most-read piece opens with a meat cleaver. My wife, coming down the hall. Me, curled under the covers at thirty years old, having just been fired and not yet told her. It’s not a comfortable essay. But by the end, it explains — more directly than anything else I’ve written — why I understand what happens to people when they’re made to feel small at work, and why that understanding is the foundation of everything I do professionally.

These essays aren’t separate from my advisory work. They are the source of it.

Advisory Notes

These are essays about the emotional realities of creative professional life — the anxiety of leadership, the psychology of negotiation, the particular ways creative people get in their own way, and the particular ways organizations let them down.

One of the most-read pieces, “Why Creative Firms Break Differently,” argues that creative firms don’t fail from bad strategy — they unravel from the inside, through fatigue, misalignment, and a gradual loss of trust no one can quite name. That piece captures what all of these essays are reaching toward.

I write from four decades of experience inside creative firms, but I write the way I talk: directly, without jargon, with stories. Each piece includes one of my own illustrations. If you work in a creative firm and ever feel like the game is rigged against you, this series is for you.

Business, Creative, Teamwork 4 minute read

Yes, AI will replace designers, writers, illustrators, filmmakers, and all the functional roles we consider professional in the creative services realm. It could happen quickly. It may take a while. But in any case, don’t buy the bull about AI not having feelings, so it can’t do deep-feeling work. And don’t buy the “work by…

Read essay →

Creative, Mutual Mentors, Teamwork 1 minute read

In Bellingham, 10 AM to Noon, Limit ten people, cost $25, two spots left. Subject: Getting work in 2024 How and where should I put my limited time, energy, and money to get the best results? The topic of getting new clients and more business from existing clients never gets old. It comes up weekly…

Read essay →

Creative, Mutual Mentors, Negotiation .5 minute read

“Just won the brochure project I was unsure about and I credit team MM for helping me lead with inspiration! That new business only took about 6 months to cultivate.” This welcome note from Bez Palmer of Moonraker Creative greeted me and the rest of last Saturday’s group this morning. This is exactly the purpose…

Read essay →

Business, Creative, Emotions 1.5 minute read

“My partner of five years just left to join another firm.” That was the first thing he said as our Zoom window opened. We’d been connected by a mutual colleague. A couple of emails back and forth resulted in the Zoom call and an engagement. My view of how to gain new clients has changed…

Read essay →

Bargaining, Creative, Emotions .5 minute read

People chose to work with us first because they like us and second because we have the necessary skills. The DM lit my screen. It was a personal note responding to a very revealing piece I’d written about my childhood and posted on several platforms. It took me a moment to realize what I was…

Read essay →

Creative, Mutual Mentors, Teamwork 1 minute read

Mutual Mentors, Bellingham, 10 AM to Noon, Saturday, December 2, 2023 New Business: Why we resist taking action I find myself hesitating, procrastinating, delaying, stalling and resisting acting when it comes to new business. Always have. I could do something, but I don’t. I know what to do, but don’t do it. Or worse, I…

Read essay →

Creative, Economy, Mutual Mentors 1 minute read

Mentor Morning Returns as Mutual Mentors In Bellingham, 10 AM to Noon, Saturday, December 2, 2023 Limit ten people, cost $25 Subject: How to get new business The topic of getting new clients or more business from existing clients never gets old. It comes up weekly with my clients. What are the best ways to…

Read essay →
12333Next →

New essays, every week.
With an illustration.

No noise. Just the writing — delivered to your inbox when it's ready.

"*" indicates required fields

Also available on Substack.

"

You never cease to amaze me with your willingness to make your life an open book — especially the more hurtful parts. And I'm amazed by the lessons you draw from all of it.

— Larry Coffman, Publisher
"

Your writing has revealed some very intimate, powerful lessons. You are a source of inspiration both professionally and, increasingly, on a personal level.

— Rick Gore
"

We can discuss the ugly, uncomfortable truths while always circling back to what matters: the people, the underdogs, the work we get to do, and the magical existence we get to share as creatives.

— Sarah Eskandarpour
"

I loved your article about how clients' emotions affect briefs. It's a huge part of the creative industry and it's always good to see somebody so knowledgeable write about it.

— Vuk Bojovic, JKR Account Director, Singapore