What to do when things get ugly
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Sometimes negotiations reach an impasse. The big guns are facing you on Zoom. What now?
What do you do when you realize that you’re dealing with a heavy?
When smiles and a warm cup of joe isn’t going to help? When friendly banter and talk of shared goals are out of the question?
Both Jessica and I have been there, survived and sometimes thrived. We’ve found that even difficult personalities and impossible situations can be understood. And assaults of anger withstood with a little bit of prep and a handful of insights on what to look for.
Join our workshop: Negotiations for Creatives in the Age of Covid, January 11-15, 10-Noon Pacific. It’s only $200.
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